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Look and Feel
Migrate and Import Data
Donors and Sponsors
Catalog and Items
Tickets and Guests
Emails/Texts and Print Materials
Payments and Receipts
Self Check-in and Self Check-out
Orders and Reports
Gala Auction
Online Auction and Mobile Bidding
Contests, Carnivals and Tournaments
Crowdfunds and Online Stores
Point of Sale (POS)
FAQ
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Event-Specific Help Instructions
Your Dashboard
Browse Help Library Here
Troubleshooting Login Issues
Creating a New Event (Essentials/Plus/Pro)
Disabling Your Event Site After the Event
Merging Duplicate User Records + Video
Video - Quick Tips for Using the Datapages
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Look and Feel
Video - Setting up your Homepage
Overview: Look and Feel
Choosing a Theme and App Colors for Your Site + Video
Adding Images to Your Site + Video
Setting Up Your Homepage + Video
Entering Info About Your Site And Event
Adding Hyper Links To Text Or Images + Video
New! QR Codes for Public Pages
Uploading a Banner Image
Reviewing, Editing and Approving the Privacy Policy and Terms
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Migrate and Import Data
Self-Importing Guests with Tickets
Migrating (Copying) Settings and Data From a Previous Event Site + Video
Self-Importing Items
Self-Importing Donors + Video
Migrating (Copying) Donors and Items from Previous Event Site
Self-Importing Users + Video
Migrating (Copying) Potential Guest Records from a Previous Event
Organizing Your Data for Import
Video - Migrating Data and Settings to a New Event Site
Migrating (copying) Data from Custom Fields
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Donors and Sponsors
Finding Sponsors
Overview: Enter Donors
Overview: Solicit Donations
Setting Up Online Donation Form For Products And Services
Managing Duplicate Donors
Sending Invitations to Donate Items
Adding a New Donor + Video
Donor Display Names
Bulk Editing Donor Records
Deleting Donors
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Catalog and Items
Image Sizing - FAQ
Understanding Fair Market Value (FMV)
Selling Raffle Tickets
Understanding Item Types and When to Use Each
Entering Items: Tips and FAQ
Awarding Raffle Prizes
Overview: Enter Items
Reporting Raffle and 50/50 Revenue
Overview: Manage Items and Display
Entering Item(s) for Raffle Tickets
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Tickets and Guests
Overview: Selling Tickets
Managing Bidder Numbers
Selling Items along with Tickets + Video
Creating Ticket Types + Video
Overview: Manage Guests
Creating Custom Fields + Video
Collecting Meal Choices and common guest options
Inviting Ticket Buyers to Provide Guest Info
Setting Up Online Ticket Sales
Linking (Unlinking) Guests to Share (Not Share) a Bidder Number
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Emails/Texts and Print Materials
Thank You Email Templates
Generating Printed Thank You Letters
SMS/Text Outbid Notifications
Editing and Sending Emails From Your Event Site
Troubleshooting Missing Outbid Text Notifications
QR Codes for Mobile Bidding and Gala Self-Check-out
Invitations: Overview + Video
Overview: Print Materials
Selecting Bid and Description Sheet Elements to Display
Bid & Description Sheet Print Options
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Payments and Receipts
Troubleshooting Failed Credit Card Transaction(s)
Deluxe Gateway Setup
Connecting Existing Deluxe Account to a New Event Site
Authorize.Net Fraud Detection Settings
FirstView™ FAQ
Connecting Your Credit Card Gateway to Your Event Site
New Customers: Setting up Credit Card Processing through the Software
PayTrace Setup
Testing Credit Card Processing with a Live Transaction
Deluxe: Adjusting Your Security Settings
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Self Check-in and Self Check-out
Previewing Self Check-out
Previewing the Self Check-In Process + Video
Inviting Guests to Self Check-Out at Gala
Inviting Guests To Self Check-In
Overview: Self Check-Out
Setting Up Self Check-In
Inviting Guests to Self Check-Out from Orders Page
Using Will Call for Online Events
Testing the Self Check-Out process
Editing Self Check-Out Invitation
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Orders and Reports
Reporting your Event Results
Cleaning Up Open Orders After Your Event - Start Here
Removing Items from Carts/Orders
Overview: Post Event Reporting and Order Management
Editing An Order From The Order Page + Video
Processing Refunds from the Order Page
Creating a New Order from the Order Page
Creating Custom Reports
Adding a Progress Tracker (Thermometer)
Reconciling Credit Card Gateway Statements and Software Reports
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Gala Auction
Pre-Gala Checklist
Tips for a Gala Auction
Tips and Best Practices: In Person Paddle Raise Only
How to Check Out a Guest at Gala + Video
Organizing Will Call for Gala Event
Check-in FAQ
Awarding Items One At A Time + Video
Overview: Gala Auction
Entering Paddle Raise/Special Appeal Pledges on Event Night
Training Your Front Desk Volunteers
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Online Auction and Mobile Bidding
Overview: Online Auction vs Mobile Bidding vs Virtual Live Auction
Extended Bidding Option
Customizing Bidding Options + Video
Notifying Winners and Requesting Payment (Online Auctions)
Pre-Online Silent Auction Checklist
Pre-Mobile Bidding Checklist
Promoting Your Online Auction
Changes to the Online Item Award Process
Post-Gala: Offering Unsold Items Online
Bid Types Allowed
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Contests, Carnivals and Tournaments
Registration Options for Free and/or Non-Auction Events
Creating a Dessert Dash as a Voting Contest
Tips and Best Practices - Voting Contest
Add a Silent Auction (paper bidding)
Add a Live Auction/Paddle Raise
Voting Display Screens
Add an Online (Silent) Auction
Tips and Best Practices - Carnival/Casino Night/Trivia Night
Sending Invitations to Vote
Add a Silent Auction (smartphone bidding)
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Crowdfunds and Online Stores
Creating a Fundraising Campaign
Video: Setting up a Fundraising Campaign
Sending Invitations to Support Fundraising Campaign
Overview: Fundraising Campaigns
Choosing the Settings Shared Across Campaigns
Embeddable Donation Button
Setting Up a Page for Online Sales/Orders
Setting Up Text-to-Give
Tips and Best Practices - Donation Campaign
Adding Custom Fields to a Fundraising Campaign Form
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Point of Sale (POS)
Using POS (Point-of-Sale) to Sell Items
Selling Silent Items at Non-Ticketed Events
Viewing POS (Point-of-Sale) Reports
Enabling POS (Point-of-Sale) Feature for Use as Cash Register.
FAQ
FAQ Deluxe Gateway Questions
FAQ Images
FAQ Online Auctions
FAQ Credit Card Readers (Swipers)
FAQ IT/Security/URL
FAQ Items
FAQ Login
FAQ Credit Card Gateways
FAQ Manage Homepage Links/Buttons
FAQ Sponsorship Packages
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