Creating Custom Fields + Video

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You can create custom fields to collect additional information on your ticket/registration forms, check-out or donor forms.   Custom fields are not available for items.  

Fields are organized within groups. This allows you to collect multiple data points (fields) pertaining to a single topic (group):

eg:  Student 1 (field group)

  • Name (field)
  • Grade/Teacher (field)
  • Birthdate (field)

There are also pre-programmed fields for three commonly used custom fields: meal choice, covid requirements and seating preferences.

If you have a Plus or Professional subscription and are selling Fixed-Price Items (Type = Sellable, Signup, or Raffle), and you’d like to collect additional information from buyers when a specific item is purchased, we recommend using Item Variants and/or Item Custom Text Fields instead of Custom Fields.

When you use Item Variants and Item Custom Text Fields to collect buyer information, the information stays with the item, making it easier to view and report on the information associated with each purchase.

See additional details:NEW! Collecting Information from Buyers of Specific Items (Plus/Professional)

First, Create a Field Group:  

  1. Go to: Site Settings > Customize Your Site > Look & Feel > Custom Fields
  2. Click the Add New Field Group button  to get started or select a preset field group.
  3. Enter a name that will make sense as a Header for the data you want to collect into the Name field.
  4. You can Hide the Field Group name on forms by checking the box next to "Hide name on forms"
  5. Select which users see the field group and which forms/pages the fields display on by checking the box next Guests and/or Buyers and checking boxed next to relevent forms/pages.
  6. Save.

Second, Create One or More Fields to Collect the Desired Data:

After creating a Field Group, you can add as many custom fields to the group as needed.

For each field, you’ll specify:

  • Field Name – Enter a name that identifies the field.
  • Field Type – Choose from the following:
    • Text – Provides a simple text box for entering free-form information.
    • List – Provides a dropdown menu containing the choices you specify.
    • Checkbox – Provides a checkbox to indicate Yes/No.
    • Plain Text – Displays text only. This is often used alongside a Checkbox field, as shown in the example.
    • Upload File – Allows users to upload a requested image or file.
  • Optional or Required – Choose whether the field is optional or required. An asterisk (*) indicates a required field.
  • Hide Field Name on Forms – Choose whether to hide the field name when the field is displayed on a form.
  • Display Field Data on Receipts – Choose whether to display the information collected in the field on receipts. This option is available for buyer and guest fields only.
  • Lock Field – You can lock individual fields to prevent last-minute changes to the information collected, such as a meal choice.

Tip: Click on the Help Icon (?) for a details on setting up each of the field types.

To view the data collected:

You can always view the custom data collected en masse by using the Customize button (upper right) on the relevant datapage to add the Custom field(s) as columns on your screen.