Editing An Order From The Order Page + Video
All transactions (tickets sales, item purchases, donations) are recorded within an order.
All Transactions can be edited and payments applied/refunded from the Order page.
Note: Acorn, Plus, and Professional subscribers have the ability to Bulk Process orders with vaulted credit cards.
To Edit an Order:
1. Locate and Open desired order:
2. Use Buttons and Links displayed to edit Order Elements
3. To "Clean Up" an Unpaid Order
Prior to adding a payment, you have the ability to delete returned items, returned tickets, and cancelled cash donations from an order. Once any payment (full or partial) has been applied, returns and cancellations must remain visible in order to provide an accurate record of the transaction.
4. To Add Payment
5. To Issue a Refund
