Disabling Your Event Site After the Event
Once your event has concluded, you'll want to shutter the site to the public. You'll want to retain the event site for reporting purposes and historical reference, but you can take the steps illustrated below to prevent public access and safeguard sensitive information.
1. Place a Thank You Note on the Homepage
Go to Site Settings > Customize Your Site > Look & Feel > Homepage
2. Disable Credit Card Processing and Purge Vaulted Cards
If you were accepting credit cards only for online ticket purchases and donations - you can disable both automatically by Pausing/Disabling credit card processing on your site:
Go to Site Settings > Customize Your Site > Payments > Set up Credit Card Gateway:
- Change Processing Status to Pause/Disable > Save.
- Click Purge All Vaulted Cards to remove them from the software.
Do not clear Gateway settings - you'll want to migrate/copy them for use on your next event site.
3. Disable Public Pages
If you are accepting additional payment methods and/or you want to block access to public pages (rather than just blocking transactions), you can disable individual pages by unchecking the first checkbox on each settings page to turn off the desired page(s).
- Site Settings > Registration > Tickets > Online Ticket Sales
- Site Settings > Events > Virtual Event (if used)
- Site Settings > Events > Online Auction/Mobile Bidding
- Site Settings > Events > Voting Contests (if used)
4. Disable Concluded Fundraising Campaigns
If your payment options for Campaigns are limited to credit cards, pausing/disabling credit card processing (above) will automatically hide all campaigns from public view.
If you are accepting a custom payment option, you can either edit your payment settings to credit card only, or manually hide each campaign:
Edit payment methods at Site Settings > Customize Your Site > Payments/Credit Card > Campaign Payment Options
To Hide Campaigns: Go to Site Settings > Events > Fundraising Campaigns > Campaigns, then click on the Edit button > change View to Admin Only to hide campaign(s) from the public.
5. Discourage Search engines from crawling old items and donors
Go to: Site Settings > Customize Your Site > General > Advanced Settings
