Disabling Your Event Site After the Event
Once your event has concluded, you'll want to shutter the site to the public. You'll want to retain the event site for reporting purposes and historical reference, but you can take the steps illustrated below to prevent public access and safeguard sensitive information.
1. Place a Thank You Note on the Homepage
Go to Site Settings > Customize Your Site > Look & Feel > Homepage
2. Disable Credit Card Processing and Purge Stored (Vaulted) Cards
If you accepted credit card payments only for online ticket purchases and donations, you can stop both by disabling credit card processing on your site once your event has concluded and all transactions have been completed.
Go to: Site Settings > Customize Your Site > Payments > Set Up Credit Card Gateway
To Disable Credit Card Processing:
To disable credit card processing while preserving your payment gateway configuration and other settings for future use, use the Card Processing Status dropdown menu and select Pause/Disable, then click Save to apply the change.
To Purge Stored (Vaulted) Credit Cards:
To permanently remove stored (vaulted) credit cards and associated card data from your payment gateway, click the Permanently Purge All Stored Cards button.:
- Once purged, the stored card data cannot be recovered.
- This process will remove all stored credit cards except those associated with recurring donations. Once purged, the stored card data cannot be recovered.
Do not clear Gateway settings - you'll want to migrate/copy them for use on your next event site.
3. Disable Public Pages
If you are accepting additional payment methods and/or you want to block access to public pages (rather than just blocking transactions), you can disable individual pages by unchecking the first checkbox on each settings page to turn off the desired page(s).
- Site Settings > Registration > Tickets > Online Ticket Sales
- Site Settings > Events > Virtual Event (if used)
- Site Settings > Events > Online Auction/Mobile Bidding
- Site Settings > Events > Voting Contests (if used)
4. Disable Concluded Fundraising Campaigns
If your payment options for Campaigns are limited to credit cards, pausing/disabling credit card processing (above) will automatically hide all campaigns from public view.
If you are accepting a custom payment option, you can either edit your payment settings to credit card only, or manually hide each campaign:
Edit payment methods at Site Settings > Customize Your Site > Payments/Credit Card > Campaign Payment Options
To Hide Campaigns: Go to Site Settings > Events > Fundraising Campaigns > Campaigns, then click on the Edit button > change View to Admin Only to hide campaign(s) from the public.
5. Discourage Search Engines from Crawling Old Items and Donors
Go to: Site Settings > Customize Your Site > General > Advanced Settings
