Using Will Call for Online Events

The Will Call feature can be used to distribute items to winners/buyers after an Online Auction or Virtual Event.

Be sure to edit the email template(s) for  Winning Bid notifications and/or Invitation to Self Check-out to provide instructions on how, where and when items will be distributed.

Flagging items as gift certificate and/or physical items for Will Call:

  • Use the will call flag on individual items to denote whether the items is a physical item or gift certificate that needs to be picked up/delivered.  Will Call Flags can be added as items are created, and/or edited individually or via bulk edits.

Will Call Report:

Go to:  Auction Night > Will Call Report (shown)  OR Admin > View Reports > View Summary Reports > Sales/Revenue > Will Call Report

Will Call Report displays all items sold during Gala and Online events:

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