• Sign Up for our Free Weekly Webinars
• Event-Specific Help Instructions
• Your Dashboard
• New Auction Chairs: Start Here!!
• Creating a New Event (Essentials/Plus/Pro)
• Browse Help Library Here
• Merging Duplicate User Records + Video
• Upgrading Your Subscription
• Video - Quick Tips for Using the Datapages
• Getting Started: Tips and Tools

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• Video - Setting up your Homepage
• Choosing a Theme and App Colors for Your Site + Video
• Overview: Look and Feel
• Adding Images to Your Site + Video
• Setting Up Your Homepage + Video
• Adding Hyper Links To Text Or Images + Video
• Reviewing, Editing and Approving the Privacy Policy and Terms
• Video: Customizing the Look and Feel of Your Site
• Video - Adding Images
• Uploading and Posting PDF or CSV Files

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• Self-Importing Guests with Tickets
• Migrating (Copying) Settings and Data From a Previous Event Site + Video
• Migrating (Copying) Potential Guest Records from a Previous Event
• Self-Importing Items
• Migrating (copying) Data from Custom Fields
• Organizing Your Data for Import
• Name Formats for Uploads and Imports
• Video - Migrating Data and Settings to a New Event Site
• Video - Uploading Users and Donors
• Video - Importing Guests with Tickets

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• Overview: Sponsorships
• Creating a Sponsorship Package
• Setting Up Online Donation Form For Products And Services
• Offering Sponsorships via Campaign Page
• Overview: Solicit Donations
• Overview: Enter Donors
• Deleting Donors
• Recording Sponsorships (Essentials Plan)
• Bulk Editing Donor Records
• Video: Adding a Donor

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• Understanding Fair Market Value (FMV)
• Understanding Item Types and When to Use Each
• Video: Adding an Item
• Bulk Edit Multiple Items AND Bidding Style
• Overview: Enter Items
• Overview: Manage Items and Display
• Category
• Flagging Items to Sell as Add-On Items
• Video: Combining Items into a Lot
• Entering Items: Tips and FAQ

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• Overview: Selling Tickets
• New! Inviting Guests to Provide Info
• Selling Items along with Tickets + Video
• Creating Ticket Types + Video
• Creating Coupons/Discounts for Tickets
• Setting Up Online Ticket Sales
• Overview: Manage Guests
• Creating Custom Fields + Video
• Setting up and Managing Table Tickets
• Inviting Ticket Buyers to Provide Guest Info

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• Generating Printed Thank You Letters
• Thank You Email Templates
• Editing and Sending Emails From Your Event Site
• SMS/Text Outbid Notifications
• Custom Text/SMS Messages (Plus/Professional)
• Invitations: Overview + Video
• Collecting Opt In Authorizations for SMS/Text Messaging
• Overview: Print Materials
• QR Codes for Mobile Bidding and Gala Self-Check-out
• Printing FAQs

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• Deluxe Gateway Setup
• Connecting Existing Deluxe Account to a New Event Site
• Connecting Your Credit Card Gateway to Your Event Site
• New Customers: Setting up Credit Card Processing through the Software
• Printing or Emailing Sales Receipts and Invoices
• Overview: Payments and Receipts
• Testing Credit Card Processing with a Live Transaction
• Overview: Set up Credit Card Processing
• FirstView™ FAQ
• Deluxe: Adjusting Your Security Settings

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• Previewing Self Check-out
• Previewing the Self Check-In Process + Video
• Overview: Advance Check-in
• Overview: Self Check-Out
• Inviting Guests to Self Check-Out at Gala
• Using Will Call for Online Events
• Inviting Guests to Self Check-Out from Orders Page
• Setting Up Self Check-In
• Inviting Guests To Self Check-In
• Editing Self Check-Out Invitation

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• Reporting your Event Results
• Cleaning Up Open Orders After Your Event - Start Here
• Editing An Order From The Order Page + Video
• Overview: Post Event Reporting and Order Management
• Video - Viewing and Generating Reports
• Video - Editing and Closing Orders
• Creating a New Order from the Order Page
• Hiding Test and Empty Orders
• Processing Refunds from the Order Page
• Creating Custom Reports

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• Pre-Gala Checklist
• Awarding Items One At A Time + Video
• Organizing Will Call for Gala Event
• How to Check Out a Guest + Video
• Checking in a Guest - bid numbers assigned at check-in + Video
• Overview: Gala Auction
• Video - Check-in using Pre-assigned Bidder Numbers
• Tips for a Gala Auction
• Hardware for Your Gala Event (Including Card Reader Purchase)
• Recording Bulk Sales/Donations + Video

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• Pre-Online Silent Auction Checklist
• Pre-Mobile Bidding Checklist
• Extended Bidding Option
• Customizing Bidding Options + Video
• Promoting Your Online Auction
• Sending Invitations to Bid (Acorn/Plus/Pro)
• Setting Up Access To Bid/Vote/Virtual Online
• Video: Setting Up Access to Bidding
• Overview: Launching and Monitoring Online/Mobile Bidding
• Tips and Best Practices - Gala with Online and Mobile Bidding

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• Registration Options for Free and/or Non-Auction Events
• Creating a Voting Contest
• Voting Display Screens
• Add an Online (Silent) Auction
• Migrating Golf Settings from a Template
• Add a Live Auction/Paddle Raise
• Add a Silent Auction (paper bidding)
• Creating a Dessert Dash as a Voting Contest
• Add a Silent Auction (smartphone bidding)
• Monitor and Close Contests

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• Creating a Fundraising Campaign
• Setting Up a Page for Online Sales/Orders
• Embeddable Donation Button
• Sending Invitations to Support Fundraising Campaign
• Video: Setting up a Fundraising Campaign
• Pledge Mode
• Overview: Fundraising Campaigns
• Editing a Fundraising Campaign
• Reporting Fundraising Campaign Results
• Managing and Promoting Campaigns

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• Using POS (Point-of-Sale) to Sell Items
• Viewing POS (Point-of-Sale) Reports
• Selling Silent Items at Non-Ticketed Events
• Enabling POS (Point-of-Sale) Feature for Use as Cash Register.

• Virtual Gala Pre-event Checklist
• Tips and Best Practices - Virtual Paddle Raise
• Setting up the Signup Page
• Tips and Best Practices - Fusion Paddle Raise (online + paddle donations)
• Sending Invitations to Virtual Event
• Monitoring Virtual Bidding/Donations and Awarding Items
• Tips and Best Practices - Two Platform Virtual Event
• Displaying Sponsor/Info Tiles during Virtual Event
• Tips and Best Practices - Fusion Paddle Raise (all online donations)
• Allowing Public (Unknown Users) to View Livestream

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• Using SendGrid to Verify Emails Sent/Received
• Flight Check Preparations
• Article with Test Links
• Bill Highway Passwords
• Style Sheet 2025
• Internal Link Test: Overview: Gala Auction
• Managing Videos in YouTube
• Article with Tags
• Image Library - Cropping and resizing
• Video Production Steps

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• FAQ Deluxe Gateway Questions
• FAQ Items
• FAQ Credit Card Readers (Swipers)
• FAQ Emails/Text
• FAQ Online Auctions
• FAQ Check Out
• FAQ Fees/Taxes
• FAQ Sponsorship Packages
• FAQ IT/Security/URL
• FAQ Credit Card Gateways

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