Setting up and Managing Table Tickets
How you setup and sell tables depends on who will pay for the "seats" at the table. Receipts can only be issued from the software to those who pay for the ticket(s) - it is not possible for one person to pay for a table, collect the money from other guests offline AND ask you to issue receipts from the software. Instead, individual buyers should buy their own tickets then be assigned to sit at the same table.
Below are instructions for setting up the most common "table" variations:
- Individual/Business Pays for a Table/Guests Tickets
- Table Hosts Recruited to Fill a Table - guests pay for their own tickets
- Table Hosts Pay a Premium to Reserve a Table - guests pay for their own tickets
- Individual Guests Request to Share a Table (no additional charge)
1. Individual/Business pays for a table/guests tickets
Typically used to support an organization by sponsoring an entire table for the event. The Buyer/Sponsor pays for the table/guests admission only. Individual guests pay for their own purchases/items won.
Essential Plans:
- Create Ticket Type named Table with desired price, specifying the number of guests admitted. If you have different size tables, create separate ticket types for each table type as it is not possible to remove unused tickets from a set ticket type.
- Table tickets can be issued by your team or offered online. Invitations to Buy Tickets/Tables can be emailed.
Acorn/Plus/Professional Plans:
- Create Ticket Type named "Sponsor Tickets" with Price = $0, admits 1 and enough quantity to cover ALL sponsorship options.
- Create Sponsorship packages with desired number of complimentary Sponsor Tickets
- Sponsorships can be issued by your team, offered online with Tickets, or online on a separate Campaign page. Invitations to Buy Sponsorships can be emailed.
- Note: Advantages of offering tables as sponsorship packages rather than a ticket type: ability to offer online separate from tickets, using individual tickets in package allows unused tickets to be removed, optional tools available for promoting sponsors.
Both:
Most table buyers/sponsors will not be able to provide their guest information when the table is purchased. After tables have been sold/issued:
- Email Invitation to Buyers to Provide Guest info to provide table buyers with a live link to manager their guest list. When buyers modify their guest list, the changes are reflected on the Tickets Page - and notifications are sent to the email provided at Site Settings > Registration > Tickets > Online Ticket Sales.
- Once guest info has been provided, guests can be linked to share a bidder number (if desired) prior to the event or during in person check-in.
2. Table Hosts Recruited to Fill a Table - guests pay for their own tickets
Some communities have a tradition of designating Table Hosts to recruit attendance by filling a table. All guests buy their own tickets, Table Hosts may be offered free or discounted tickets.
- Create Ticket Type called Table Host, admits 1 with an available qty to sell equal to the number of host positions.
- If Table Host tickets will be discounted or comped, set up a coupon code and provide the code to potential table hosts to buy their ticket online. Table Host tickets can also be issued by your team. Invitations to Buy Tickets can be emailed.
- Enable the pre-programmed custom field "Seating Preference" to allow individual ticket buyers to specify their table host.
- Use the customize button on the Tickets page to add the Seating Preference field to your Ticket Page view.
- Click on the Seating Preference column header to sort tickets by that column. Then select guest and assign them to the Host's table. There is no mechanism to limit the number of requests for a particular table, if requests exceed capacity you'll need to work with the table host to determine who to assign the available seats to.