Checking in a Guest - Bidder Numbers Assigned at Check-In + Video

1. Go to Auction Night screen
2. Click the Check-In button

Look Up a Guest:

1. Enter the guest's name in the Lookup Guest field.
2. Choose the guest from the list of suggested names.
3. Click Continue.

Once you're on the Guest Form:

1. Verify or enter the guest's first name, last name, email address, and any other required information.
2. Store the guest's credit card by either:
   • Swiping the card using a compatible credit card reader, or
   • Manually entering the card information in the Store Card section.

Then click Store Card.

1. Take the next available bid paddle from the top of the stack and enter the Bidder Number into the Bidder Number field.
2. If the guest would like to share a bidder number with someone who has already checked in, enter that guest's name or bidder number in the Link with Another Guest search field, then select the correct guest from the list of suggested names.
3. Click Continue.

The Check-In Confirmation screen shows the guest's Bid Number and Order Details. Go ahead and hand the guest their bidder paddle.

A. Any add-on items the guest purchased during registration (Ticket Sales) will appear on the Check-In Confirmation screen, making them easy to distribute.

B. Purchases can be paid for at Check-Out to help keep the Check-In line moving, but if needed, a Pay Now button is available on the Check-In Confirmation screen.

C. If there are fixed-price items available for sale at Check-In, they'll show up at the bottom of the Check-In Confirmation page. To add them to a guest's shopping cart:

1. Ask the guest if they'd like to add any of the add-on items to their cart.
2. Enter the quantity for the item(s).
3. Click the Sell Item to Guest button to add the items to the guest's cart.

1. Enter one of the guest's names into the Lookup Guest search field,
2. Choose the suggested joint match that displays both names.
3. Click Continue.

Once you're on the Guest Form:

1. The first guest's record is displayed. Verify or enter the guest's first name, last name, email address, and any other required information.
   If needed, click Edit to access the second guest's record.
2. Store the guest's credit card.The stored card will be available for all orders associated with the shared bid number.
3. Take the next available bid paddle from the top of the stack and enter the Bidder Number into the Bidder Number field.
4. If the guests would like to bid and pay for purchases separately, click the Unlink Guests button BEFORE clicking Continue.
   This assigns each guest a separate bidder number and individual shopping carts.
5. Click Continue button to complete the check-in process.

The Check-In Confirmation screen shows the Linked Guest's shared Bid Number and Order Details. Hand the Linked Guests their bidder paddles.