New! Setting up Items with Variant Options (Plus/Professional)
Plus/Professional subscribers can now collect additional information from buyers when they purchase fixed-price items using Item Variant Options.
Items with Variant Options allow buyers to select from a predefined list of choices during checkout. Ideal for collecting information, like:
- Color or size selections for merchandise
- Date/time options for ticketed performances
- Pricing tiers (e.g., adult/student, large/small, etc.)
When setting up Item Variant Options, you can:
- Set inventory levels for each unique option combination (for example, Medium/Blue or Large/Red).
- Track available quantities separately for each option combination.
- Allow unlimited inventory for pre-order items when quantity limits are not required.
Items with Variant Options:
Items with Variant Options allow buyers to select from a list of choices during checkout. These display as dropdown menus.
To Set Up an Item with Item Variant Options:
- Go to the Catalog page
- Click the Add an Item button or an Edit Icon next to an existing item
- Select a valid Item Type - Sellable, Signup, and Raffle,
- Check the box next to Item has Variants (size, color, etc.) to expand the form
- Enter the label(s)/name(s) of your Variant(s)
- Next, specify the combination of variables available - individually by clicking on the Add Option button or using the Add Bulk Options button/form.
- Drag and drop the options created into the desired display order.
- Click Save
- After saving the item, images can be added to specific options, if desired. When a buyer chooses an option, the associated image will display.
Steps 1-5 Setting Up an Item with Variants:
Step 6A. Adding Combinations Individually:
- Click on Add Option button to expand the form
- Specify the Option's, Qty, Price, FMV
- Repeat as needed.
Step 6B. Adding Combinations in Bulk:
- Click the Add Bulk Options button to specify the options for Variants 1 and 2 (eg S,M,L and Red,Blue,Yellow. When adding multiple Options to a Variant separate with a comma no spaces.)
- Complete the Qty, FMV, Price fields if you want them shared across all option combinations
- Click the Create All Missing Variant Combinations button to generate all combinations of the specified variants.
- Review and edit Qty,FMV and Price fields, as needed.
More Info on Setting up Item Variants
Key details to keep in mind:
- Item Variant Options are available only for fixed-price item types - Sellable, Signup, and Raffle.
- Each fixed-price item can include up to 2 Item Variant Options and/or 2 Item Custom Text Fields.
- If a Variant Option field is left blank, it will be omitted.
- Leaving the Total Qty field blank sets that specific Variant Option to Unlimited inventory.
- Edits to Item Variant Options apply to future transactions only and do not affect past orders.
- Variant-specific images can be added to Item Variant Options after the options have been created and saved.
- Sold Item Variant Options cannot be deleted from the item, but they can be hidden by unchecking the “Active?” checkbox.
- To reorder how options appear to buyers, drag the arrow on the left side of the option row into the desired position.
- Inventory is tracked at the option level (not the item level), and quantities can be viewed and updated from the item’s Edit Item page.
- Information collected can be viewed on individual Orders and Receipts (always display), and can be added to the Will Call Report and all other Sales Reports using the Customize button.