New! Setting up Items with Item Custom Fields (Plus/Professional)

Plus/Professional subscribers can now collect additional information from buyers when they purchase fixed-priced items (Sellable, Signup, Raffle, and Paddle Raise) with Item Custom Fields.

Item Custom Fields are great for collecting information such as:

  • Student or team purchase is supporting
  • Personalization (monograms, engraving, gift message) requests
  • Teacher/Class
  • Child's name/age

To Set Up an Item Custom Field:

  1. Go to the Catalog page
  2. Click the Add an Item button or an Edit Icon next to an existing item.
  3. Select a fixed-price Item Type (Sellable, Signup, Raffle or Paddle Raise (Cash Donation).
  4. Check the box next to the 'Information required during item purchase' button to expand the form.
  5. Provide a field name  or query to collect the desired information into one or both Custom Field(s).  Blank fields will not be displayed.
  6. Choose the type of field best suited to collect the desired info:
  • Text Fields allow buyers to type their own answer.
  • Dropdown Menus provide a scrollable menu to choose from and can be either optional or required.
  • Radio Buttons offer a list of choices - and buyers are required to select one.

7.  If using Dropdown Menu or Radio Buttons - specify available choices.

8.  Flag the field as required if desired.

9.  Click Save.

Key details to keep in mind:

  • Item Custom Fields are only available for Fixed-Priced type Items - Sellable, Signup, and Raffle (and Paddle Raise/cash donations).
  • A fixed-price item can support up to 2 Item Custom Fields and/or 2 Item Variant Options  in any combination.
  • Leaving one or both Item Custom Fields blank will omit that Field.
  • Edits to Items with Custom Field apply to future transactions ONLY.
  • Items with Item with Custom Fields can be offered through a Fundraising Campaign, but NOT through Sponsorship Packages.
  • Information collected can be viewed on individual Orders and Receipts, and added to the Will Call Report and all other Sales Reports using the Customize button.

Public View (Catalog):