Bulk Processing Stored Credit Cards (Acorn/Plus/Professional)

Acorn, Plus and Professional subscribers now have the option of bulk processing stored credit cards from the Auction Night screen > Check-Out -OR- Orders Page.

Important! Be sure to confirm that your credit card processing gateway settings will allow hundreds of credit card transactions to be submitted from the same IP address (computer) in a matter of minutes before using this feature. Most gateways offer fraud settings to detect when an unusual number of transactions (velocity threshold) are received per hour/day and/or from the same computer. Make sure your gateway settings will accommodate your day of event transactions!

Bulk Process from Auction Night Screen:

From the Auction Night screen click on the Check-Out button, then on the Bulk Process All Open Orders button.

Review and Submit Orders for Processing:

Be aware that ALL OPEN orders will be queued for processing from the Auction Night > Check-Out screen. it's a good idea to review all open orders just prior to your event to make sure each is valid and ready to be processed. If there are orders you do not want processed, use the Bulk Process tools from the Orders page instead - where you can select/omit orders as desired.

Click any email link in the Guest Receipt Email column on the Confirmation screen to add or update a guest’s email address. For transactions that process successfully, a receipt will be automatically emailed to the buyer if an email address is provided.

Specify If Offset Fees Should Be Added:

If offset fees are enabled on your site, this screen will display, allowing you to add offset fees to ALL transactions processed. If you have not already clearly communicated that offset fees will be added, be aware that unexpected fees often lead to credit card chargebacks and bad will.

Confirmation Screen:

On the Confirmation screen, view the progress summary in the Totals and Processing sections of the page.
Completed transactions will be flagged as either Successful or Failed.
Transactions that process successfully will display ‘Sent’ in the Receipt Sent column.

Bulk Process from Orders Page:

From the Orders page, you have the opportunity to select only the orders you want to process stored cards for. Once selected and Bulk Processing launched, the process is identical the steps shown above.

To Bulk Process Orders with Stored Cards from the Orders page:

Go to the Orders page.
Click the Common Filters button and select Open Orders w/Stored Card.
Select the checkbox at the top of the data grid to choose all records or select the checkboxes next to the specific orders you want to process.
Click the Bulk Actions button and choose Bulk Process Stored Cards.