Creating a Custom Payment Type

Note: Custom Payment method is not available with Acorn subscriptions.

Custom Payments allow buyers to place an order or make a purchase online without paying by credit card. You define the custom payment by providing instructions for how you want the buyer to submit payment for their purchase outside of the software.

Offering custom payments (eg pay by check) requires someone on your team to manually record the payment against the online order and email a receipt once payment has been received.

To Define Your Custom Payment Instructions:

Go to Site Settings > Customize Your Site > Payment/Credit Card > Custom and External Payments (access requires Chair role):

  1. The Custom Payment Name will appear in the payment option dropdown menu(s).
  2. The Custom Payment Instructions will be displayed during transactions processed with the Custom Payment, on Invoices, and in Daily Payment Reminders (if enabled).

Enable the Custom Payment Option on Online Payment Forms

Go to: Site Settings  > Customize Your Site > Payments/Credit Card then select and edit the desired forms you want to offer the custom payment option on.