"Undo" Check-in
Check-in locks a guest's bidder number. This article describes how the "checked-in" flag can be removed to allow bid numbers to be changed or linked/unlinked.
Important! Before undoing check-in - confirm that the guest has not placed any bids or made any purchases using the original bidder number. If you have distributed bid paddles, collect and destroy the original bidder number.
To "Undo" Check-in:
- Go to Tickets > Edit Ticket > Edit "Guest Name" > Next
- Uncheck the "Guest Checked In?" box
- Click on Update Selected User
"Undoing" check-in simply removes the flag blocking bidder number edits. It does not remove guest details or vaulted card added during the check-in process.
