Hiding Test and Empty Orders

Orders cannot be deleted* but empty and/or $0 orders can be hidden.    

Empty orders (all items returned, all payments refunded) are automatically hidden from your Order page, but remain accessible for viewing via the Advanced Search tool.  

$0 orders (containing only complimentary tickets/items) will display on the order page unless you choose to hide them.

*Maintaining a "paper trail" of all transactions is a fundamental principal of accounting best practices because it allows one to trace any sequence of events that transpired.

To hide/unhide orders:

To hide a test order

Go to Orders > click on Manage link of desired order:

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