Editing Self Check-In Emails

You can customize the email(s) your guests receive during the Self Check-In process to include helpful details such as parking instructions, your event schedule, attire recommendations, or any other information you'd like to share before the gala event.

Merge tags are used in the default text to provide elements such as the event name and a signature line "out of the box" but when editing, it is easier to replace these with plain text than to figure out where to edit the source.

To Access the Self Check-In Email Templates:

You can access Self Check-In email templates in either of these ways:

A. Go to  Site Settings > Events > Gala Auction > Self Check-In Settings > Click Self Check-In Invitation button.
B. Site Settings > Customize Your Site > Email/Text Messaging > Email Templates > Invitation to Self Check-In. (shown below)

To Edit the Self Check-In Email Templates:

To Edit Self Check-In email templates:

  1. Click the email template you want to edit to open it.
  2. Edit the text in the Subject line and/or Body of the email to fit your event.
    • Tip: If you'd like to discard your changes, click Revert to Original Subject or Revert to Original Body.
  3. Use the Available Merge Tags section to insert personalized information, such as the guest's name or event details, into your email.
  4. Click the Save Template button to save your changes.

To preview your changes, enter your email address in the field next to Send Email Template, then click the button to send yourself a preview.

Note: Preview emails do not include working links. To test the full Self Check-In experience, send yourself an actual Self Check-In invitation from the Tickets page.