Decision Point: What Payment options do you want to offer for Online Ticket Sales?

The payment options available for use depend on where the tickets are purchased AND which payment methods you have chosen to enable for each venue.

Note:  Acorn Subscriptions support only credit card payments for online transactions, including online ticket sales.

All Payment Options

  • Cash
  • Check
  • Credit Card   (Processing through the software via the gateway you have set-up.)
  • Custom/Pay Later   (You specify the instructions for delivering payment. If payment is not rec'd prior to Gala, purchase remains in buyer's cart for payment at check-out.  Not available w/ Acorn Subscription)
  • Pay at Event   (Placed in buyer's cart for payment at check-out.)
  • External   (Used to record credit card payments processed outside of the software.  Not available w/ Acorn subscription)

Available Payment Options by Venue

Online Ticket Sales

Any combination of:

  • Credit Card
  • Custom
  • Pay at Event

Internal Ticket Sales

All payment options are included in the Payment dropdown menu by default except External. To add the External option, it must be enabled at:

Site Settings > Customize Your Site > Payments/Credit Card > Ticket Payment Options

Check-in

Tickets sold during Check-in are placed in the buyer's cart for payment at check-out. You may collect payment during check-in by using the Click to Pay Now button on the confirmation screen.

The Payment options are the same as specified for the Gala Auction at:

Site Settings > Customize Your Site > Payments/Credit Card > Gala Payment Options

External payments must be enabled at Site Settings > Customize Your Site > Payments/ Credit Card >  Custom/External Payments before it will display as an option.

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